Returns & Exchanges
At Habitat Pet Supplies, we want your furry friend to look their best, which is why we offer a 30-day hassle-free return policy on all unworn pet apparel and accessories. If the fit isn't perfect or the style isn't right, we are here to help you find the ideal replacement.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Ensure all pet garments are free of fur, have original tags attached, and are placed securely in their original packaging.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing