Frequently Asked Questions
Everything you need to know about our stylish pet collections.
How do I determine the correct size for my pet?
We provide a detailed size guide on every product page. We recommend measuring your pet's neck, chest girth, and back length to ensure the perfect fit for our apparel and harnesses.
What is your return policy for pet fashion items?
We accept returns within 30 days of purchase, provided the items are unworn, have the original tags attached, and are free of pet hair. For hygiene reasons, certain items like beds and toys may be final sale.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pet's new outfit for a special event.
Are your materials safe and durable for active pets?
Absolutely. We use high-quality, non-toxic fabrics designed to withstand play and frequent washing. Our hardware is reinforced to ensure safety during walks.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer international shipping?
Currently, Habitat Pet Supplies ships to the United States, Canada, and the UK. Shipping rates and delivery times vary by destination and are calculated at checkout.